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Active Operations Management: The playbook for service operations in the agile age
Neil Bentley
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Active Operations Management: The playbook for service operations in the agile age
Neil Bentley
Practiced by tens of thousands of people across more than 40 countries, Active Operations Management (AOM) is one of the most successful methods for managing performance in service operations. Now the people who developed the method tell you exactly how you can do it for yourself.
Around 50 illustrations - mostly 1/4 or 1/2 page. A lot of these are data tables but there are other
| Medie | Bøger Paperback Bog (Bog med blødt omslag og limet ryg) |
| Udgivet | 19. januar 2021 |
| ISBN13 | 9781788602310 |
| Forlag | Practical Inspiration Publishing |
| Antal sider | 256 |
| Mål | 235 × 157 × 24 mm · 410 g |
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