Public Transport and its Users: The Passenger's Perspective in Planning and Customer Care - Transport and Society - Hans-Liudger Dienel - Bøger - Taylor & Francis Ltd - 9780754674474 - 20. april 2009
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Public Transport and its Users: The Passenger's Perspective in Planning and Customer Care - Transport and Society New edition

Hans-Liudger Dienel

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Public Transport and its Users: The Passenger's Perspective in Planning and Customer Care - Transport and Society New edition

Examines strategies for the representation of user interests in public transport from a variety of perspectives. This book reviews approaches to integrating the passengers' views in the planning process and to protecting their interests in operations and customer care across a range of European countries, including Austria, and Czech Republic.

356 pages, includes 13 tables & 29 figures

Medie Bøger     Hardcover bog   (Bog med hård ryg og stift omslag)
Udgivet 20. april 2009
ISBN13 9780754674474
Forlag Taylor & Francis Ltd
Antal sider 330
Mål 156 × 234 × 19 mm   ·   453 g
Sprog Engelsk  
Klipper/redaktør Schiefelbusch, Martin
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